Question 1

What are your operating hours?

Accepted Answer

Our daycare operates from 6:30am-6pm to accommodate the needs of working families, with flexible drop-off and pick-up options available

Question 2

What is your staff-to-child ratio?

Accepted Answer

We maintain low staff-to-child ratios to ensure individualized attention and quality care. Ratios vary depending on the age group, with our youngest infants receiving the most attentive care.

Question 3

How do you handle safety and security?

Accepted Answer

Safety is our top priority. We have stringent security measures in place, including secure entry systems, regular safety drills, and background-checked staff trained in CPR and first aid.

Question 4

What is your approach to discipline?

Accepted Answer

We believe in positive reinforcement and guidance rather than punitive measures. Our staff employs gentle redirection, positive reinforcement of good behavior, and clear communication to foster a respectful and nurturing environment.

Question 5

Do you provide meals and snacks?

Accepted Answer

Yes, we offer nutritious meals and snacks prepared on-site, accommodating dietary restrictions and preferences. Our menus are carefully planned to meet the nutritional needs of growing children.

Question 6

How do you handle transitions and separation anxiety?

Accepted Answer

We understand that transitions can be challenging for children and families. Our experienced staff provides gentle support and reassurance during drop-off and throughout the day, fostering trust and security to ease separation anxiety.

Question 7

What enrichment activities do you offer?

Accepted Answer

We offer a variety of enrichment activities tailored to each age group, including art, music, movement, and outdoor play. These activities are designed to stimulate creativity, promote physical activity, and enhance developmental skills.

Question 8

How do you communicate with parents?

Accepted Answer

We maintain open and transparent communication with parents through daily updates, newsletters, parent-teacher conferences, and a mobile app for real-time updates on your child's activities and milestones.

Question 9

What is your sick policy?

Accepted Answer

To maintain a healthy environment for all children, we have a strict sick policy that includes exclusion criteria for contagious illnesses. We ask parents to keep their child at home if they are showing symptoms of illness and to follow our guidelines for returning to daycare.

Question 10

How do you handle potty training?

Accepted Answer

We work closely with parents to support the potty training process, offering guidance, encouragement, and consistency both at daycare and at home. Our staff follows each child's individual readiness cues and provides positive reinforcement throughout the process.

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